Privacy Policy
How we collect, use, and protect your personal data.
1. Introduction
At WeBuyAnyBike247.com ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our motorbike valuation and purchasing services. We comply strictly with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information Do We Collect?
We only collect the information necessary to provide our services to you. This may include:
- Identity Data: First name, last name, and photographic ID (Passport or Driving Licence) required during the vehicle handover.
- Contact Data: Email address, telephone number, and billing/collection address.
- Vehicle Data: Your motorbike’s registration number, mileage, condition, service history, and MOT details.
- Financial Data: Bank account details (strictly for the purpose of transferring funds to you when we buy your motorbike) and outstanding finance settlement details.
- Technical Data: Internet Protocol (IP) address, browser type, and anonymous usage data collected via cookies when you visit our website.
3. How We Use Your Information
We use your personal data in the following ways:
- To provide you with an accurate valuation for your motorcycle.
- To contact you regarding your valuation, answer queries, and arrange collection appointments.
- To process the secure instant bank transfer when purchasing your vehicle.
- To settle any outstanding finance on your vehicle by liaising with your finance company.
- To comply with our legal and regulatory obligations, including fraud prevention and tax records.
4. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with trusted third parties only when necessary, including:
- Finance Providers: To obtain settlement figures and clear outstanding finance on your motorcycle.
- Service Providers: Such as secure email platforms, IT hosting, and payment gateways that help us operate our business.
- Legal Authorities: If required by law, we may share information with law enforcement or government bodies to prevent fraud or criminal activity.
5. Data Security
We take your privacy seriously and have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is restricted to employees and trusted partners who have a legitimate business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years for tax purposes.
7. Your Legal Rights
Under data protection laws, you have rights in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data (where there is no good reason for us continuing to process it).
- Object to the processing of your personal data.
- Request the restriction of processing of your personal data.
If you wish to exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please get in touch with us:
Email: hello@webuyanybike247.com
WhatsApp: Message us on WhatsApp